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Flex Support

On-demand, fully-managed data centre support services. Any time. Any location.

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FlexSupport is a pay-as-you-go, all-inclusive solution to all your IT infrastructure requirements.

With FlexSupport, you can access our full range of industry-leading data centre services on a flexible basis – paying only for the services that you use, when you use them. From everyday IMAC requests and equipment installation/configuration to secure decommissioning and connectivity management, we offer high-quality, specialised support that you can rely on.  

Our experienced project managers and engineers provide an end-to-end service, handling all aspects quickly and efficiently to minimise any business disruption and make sure everything is ready to go when you need it. 

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About our Flex Support Service

On-demand intelligent hands

Our multi-skilled engineers and consultants are on-call 24/7 for task, skill and project-based data centre support.

Capacity management

Get complete visibility of your data centre environment with regular asset tracking and connectivity management.

Comprehensive discovery

Including full rack, asset and hardware audits, detailed evaluation of your technical infrastructure and operational process review.

Installation & configuration

Low-risk, high-quality managed hardware installations, delivered to your exact requirements.

Connectivity management

Fully supported and certified cabling solutions, from design and installation to maintenance and repairs.

Health checks

Reduce risk and increase efficiency with quarterly health checks and hardware audits.

Server relocation

Fully-managed and secure relocation services, meticulously planned and executed by our world-class team.

Decommissioning

Full hardware removal, hardware disposal and data destruction. Secure, low-risk and fully compliant.

Pre-staging

Off-site build and integration services for fast, efficient and riskmanaged equipment installation.
Flex Support Data Sheet

Clients Say

The professionalism and general collaboration from the project management through to the movers and shifters was sensational.

Myself, my whole team, and my business want to pass on our thanks and gratitude to you and the team. This simply would not have been successful without Joyce solutions being involved

No job was too small, no task was too hard, the Joyce solutions teams simply delivered time and time again without fuss… a true example of trusted partnership

Benefits of our Flex Support Service

First Time Success Criteria

Our dedicated team meticulously pre-plan every visit to make sure we understand your needs and get it right first time, including contingency plans so we can adapt to any unforeseen circumstances. This reduces risk, saves us time, and increases your ROI.
Flex Support

Fully Customised Support

Our business model allows your operational and technical teams to use our skilled and experienced engineering teams on demand. Whether you're looking for regular routine work or a one-off installation, you only pay for the services you use.
Flex Support

Consistent

We’re data centre specialists – our engineers are all multi-skilled and trained to the same high standards to ensure consistency, and we’ve refined our processes and procedures over years of experience to ensure exceptional results.
Flex Support

FAQs

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Should you have any questions feel free to get in touch using the contact details below.

Please note, that this form does not add you to a mailing list – it is merely an indicator of interest for when we contact you. Please see our Privacy Notice for more information here.