Privacy Policy

Privacy Notice

The purpose of this notice is to help you understand how we collect, use and protect any information that you give when you use this website.

The law and European Directives relating to the collection, storage and use of information change from time to time and

Joyce Solutions is committed to complying with all relevant current legislation.

By your use of the website and its services you are agreeing to the terms of this Notice. We may amend or revise this Notice at any time. Your continued use of this website following any changes signifies that you agree to be bound by such changes. Frequent review of this Notice is therefore recommended.

Information collected and its use
Joyce Solutions does not collect any personally identifying information from visitors to its website other than information that is knowingly and voluntarily given.
Personally identifying information (contact information such as name, email address etc) may be collected when you fill out any of our website forms. We may use such information to respond to your enquiry. We may also send you information about our products and services if you specifically subscribe to receiving them but you can unsubscribe at any time and it is easy to do so. You can also email us at any time at [email protected].
Whilst you are using our website we may use cookies and collect other non-personally identifying information (such as IP addresses) regarding your browsing activity. This information is used for internal purposes only to assist us in evaluating, developing and improving this website

Non-disclosure to third parties
Joyce Solutions does not supply your information to third parties. We may use your data for marketing purposes but it will be clear at the point of collection that you are opting to receive it. You can at any time change your mind and opt-out of receiving information from Joyce Solutions by following the instructions received with the marketing information or contacting us at [email protected].

We use cookies to give you the best experience of using our website. Cookies are small files that are placed on your computer by websites that you visit. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We only use this information for statistical purposes and then the data is removed from the system.
Most web browsers automatically accept cookies. If you do not wish to receive these cookies you can disable them in your browser, though doing so may affect the functionality of our website.

Below is a list of cookies we collect and what information they store.
__utma Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
__utmb Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.
__utmc These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.

Links to other websites
This website may contain links to other third party websites of interest. These third party websites are not owned or controlled by us and we accept no responsibility for their content, their Privacy Policies or how they treat information obtained from their users. You should look therefore at the Privacy Notice applicable to the website in question.

Mail tracking
Marketing emails that you have subscribed to have tracking so that we can tell whether the user has opened and clicked on the email. We use it to understand open and click rates to try and improve them. We may use the information e.g. to re-email people who didn’t click the first time. Other business emails that we may send you have will have no tracking in at all. If you want to be sure that none of your email activity is tracked then you should unsubscribe from the Joyce Solutions mailing list.

Storage and security
Wherever you provide personal information it will be treated, held and used in strict compliance with current legislation.
Any information provided or collected will be stored securely and made available only for restricted and authorised use within Joyce Solutions. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect online. Data will be periodically cleansed by deletion or checking current values with you.
Given that the internet uses an open system we cannot warrant that the site and downloads reach you virus free.

Access to information
You have a right to know what personal information we hold on you. If you would like a copy of it you must write to the Data Controller, Joyce Solutions, Waterhouse Business Centre, 2 Cromar Way, Chelmsford, CM1 2QE or email [email protected]

Contact form

Should you have any questions feel free to get in touch using the contact details below.

Please note, that this form does not add you to a mailing list – it is merely an indicator of interest for when we contact you. Please see our Privacy Notice for more information here.