Flex Support

On-demand, fully-managed data centre support services. Any time. Any location.

FlexSupport is a pay-as-you-go, all-inclusive solution to all your IT infrastructure requirements.

From equipment installation and configuration, to secure decommissioning and connectivity management, our highlyskilled engineers are on-hand to provide consistent, high-quality and specialised support that you can rely on.

On-Demand Intelligent Hands

Our multi-skilled engineers and consultants are on-call 24/7 for task, skill and project-based data centre support.

Capacity Management

Get complete visibility of your data centre environment with regular asset tracking and connectivity management.

Comprehensive Discovery

Including full rack, asset and hardware audits, detailed evaluation of your technical infrastructure and operational process review.

Installation & Configuration

Low-risk, high-quality managed hardware installations, delivered to your exact requirements.

Connectivity Management

Fully supported and certified cabling solutions, from design and installation to maintenance and repairs.

Health Checks

Reduce risk and increase efficiency with quarterly health checks and hardware audits.

Server Relocation

Fully-managed and secure relocation services, meticulously planned and executed by our world-class team.

Decommissioning

Full hardware removal, hardware disposal and data destruction. Secure, low-risk and fully compliant.

Pre-Staging

Off-site build and integration services for fast, efficient and riskmanaged equipment installation.

First Time Success Criteria

Our dedicated team reduce risk by meticulously pre-planning every visit. This reduces risk, saves us time, and increases your ROI through forensic attention to detail.

Consistent

Our experienced, multi-skilled data centre team repeat experienced processes and procedures again and again to ensure exceptional results.

Fully Customised Support

Our business model allows your operational and technical teams to use our skilled and experienced engineering teams on-demand. You only pay for the services you use.

All-inclusive

Comprehensive on-boarding and complete life-cycle support for all hosted equipment.

Cost-Efficient

Our dedicated team reduce risk by meticulously pre-planning every visit. This reduces risk, saves us time, and increases your ROI through forensic attention to detail.

Consistent

Our experienced, multi-skilled data centre team repeat experienced processes and procedures again and again to ensure exceptional results.